How to Spot and Avoid Fraudulent Attempts to Steal Your Personal and Financial Information

Bank impersonation scams are a type of fraud in which a scammer pretends to be a representative of a bank or financial institution in order to obtain sensitive information or money from unsuspecting victims. These scams can be conducted via phone, email, or text message and typically involve the scammer using social engineering tactics to trick the victim into providing their personal and financial information.

One common method of bank impersonation involves the scammer contacting the victim and claiming to be a representative from their bank. They may say that there is an issue with the victim's account or that there has been unauthorized activity on their account. The scammer will then ask the victim to provide their account number, PIN, and other personal information in order to resolve the issue.

Another type of bank impersonation scam involves the scammer sending a fraudulent email or text message that appears to be from the victim's bank. The message may ask the victim to click on a link or provide personal information in order to verify their account or resolve an issue. However, the link will take the victim to a fake website that looks like their bank's website but is actually designed to steal their personal and financial information.

To protect yourself from bank impersonation scams, it is important to be cautious when giving out personal or financial information. Be wary of unsolicited phone calls, emails, or text messages from individuals claiming to be from your bank, and never provide sensitive information unless you are certain of the legitimacy of the request. If you receive a suspicious message or call, contact your bank directly using a verified phone number or website to verify the request.

If you’re a Queensborough customer and think you may have been involved in a bank impersonation scam, call our Customer Care team at 1.855.QNBTNOW or 1.855.762.8669. You may also reach out to us with any questions by clicking here to view our Contact Us page.

For more information about protecting yourself from fraud, visit our Fraud, Privacy & Security Center.